The NGA Show - E-Commerce

2019 E-Commerce

Last Mile Considerations (Home Delivery)

Store to front door delivery has historically been the most challenging aspect of e-commerce.  We’ll review creative ways retailers are tackling the last mile to ensure program profitability.

Speakers:
  • Steve Henig, Vice President, Digital Commerce and Analytics, Wakefern Food Corp.

Tuesday, February 26
9:00 AM - 9:25 AM
Room 28CD

3rd Party Fulfillment (Click and Pick)

Everyone is doing it or talking about it. E-commerce in some form or fashion will soon be a necessity for success in the food retail industry. We'll dive into the costs, challenges and success stories of click and collect programs.

Speakers:
  • Bob Graybill, CEO FMS Financial Management Services LLC and CEO FMS Financial Management Systems LTD

Tuesday, February 26
9:30 AM - 9:55 AM
Room 28CD

How to Leverage Voice Assistants

Consumers are increasingly reliant on Alexa, Siri and Google to help with all facets of grocery shopping.  Voice activated technology will impact what shoppers buy as well as who they buy from.  Learn how to jump into this technology quickly by providing good content (recipes, meal ideas, nutrition info) and by building bots (apps for voices) and connecting them to GoogleHome, Facebook Messenger, Alexa, etc.

Tuesday, February 26
10:00 AM - 10:25 AM
Room 28CD



Creating Seamless Omnichannel Experiences

Whether a shopper is browsing your site, visiting your store or ordering groceries for home delivery, they’ll expect the same high level of customer service and you’ll want to make sure all the sales data ends up in the same place.  Discover how to create a seamless experience for your customers and how you can track their purchases regardless of how they choose to interact with your company.

Tuesday, February 26
10:30 AM - 10:55 AM
Room 28CD

With over 60 specialized educational workshops led by retailers for retailers and more than 400 companies on our EXPO floor showcasing innovative and game-changing products and solutions, The NGA Show provides countless opportunities to learn from your peers and other industry thought leaders. Bring your whole team to The NGA Show and bring home ideas that will drive profitable growth for your company.