The NGA Show - People Development

2019 People Development

Sponsored by:


Skills-based Training for Store Associates

Education Partner: Independent Grocers Association
Discover how grocers are successfully using NGA’s online training program which provides grocery-specific store-level skills to develop the key skills needed to help associates advance in their careers and make a more meaningful contribution to their organizations.


  • Paulo Goelzer, President & CEO, Retail Learning Institute, IGA Coca-Cola Institute

Sunday, February 24
3:00 PM - 3:25 PM
Room 26A

Feeding the Management Pipeline

Investment in future leaders is critical to the success of the retail organization. Hear more about the Retail Management Certificate Program which provides college-level courses that provide the education and training needed to prepare future managers.

Sunday, February 24
3:30 PM - 3:55 PM
Room 26A

Identifying and Developing High Potential Leaders

Education Partner: WGA
Retailers that will be successful in the future are already thinking about the executives that will lead the company in years to come.  Find out how to identify future leaders and set them on a course for success.


  • Cindy Sorensen, Founder and CEO, The Grocery Group

Sunday, February 24
4:00 PM - 4:30 PM
Room 26A

The Future Workforce: Attracting the Next Generation 

Education Partner: NGA Foundation
You’re working strategically to adjust to shifting customer expectations, but what about those of your current—and future—workforce? In 2016, Millennials surpassed Gen Xers as the largest percentage of workers, and in 2017 Post-Millennials (ages 16-20) comprised five percent of the workforce. The intersection of changing customer demands, emerging staff positions, and digital native employees can work to your advantage, but only if you can successfully recruit and retain the younger generations. In this panel, an expert in economic and workforce trends, paired with professors from the NGA’s Food Industry University Coalition, provide insights into the jobs your store needs to staff, the unique skills students are learning today, and how to successfully meet your customer needs by catering to the next generation’s expectations of work.

  • Marcel Zondag, Associate Professor, Food/CPG Marketing, Western Michigan University
  • Anthony Roath, Professor, Supply Chain Management, Auburn University
  • Sarah Burns, Director of Research and Evaluation, San Diego Workforce Partnership
  • John Hawkins, Director of Workforce Development & Strategic Partnerships, Emsi

Monday, February 25
8:30 AM - 9:30 AM
Room 24C

Promoting Employee Health and Wellness

Health and wellness programs can have a long term impact on the health and well being of your associates as well as help keep benefits costs in check.  Hear how retailers incorporating healthy living incentives into their healthcare programs with positive results.

  • Brian Todd, President, The Food Institute
  • Joshua Karns, Vice President of Human Resources, Karns Quality Foods
  • Aimee Smith, SPHR, SHRM-SCP, Vice President for the People, Harmons
  • Yvonne Monea, CEBS / Director, Human Resources, Buehler’s Fresh Foods

Monday, February 25
9:45 AM - 10:45 AM
Room 24C

With over 60 specialized educational workshops led by retailers for retailers and more than 400 companies on our EXPO floor showcasing innovative and game-changing products and solutions, The NGA Show provides countless opportunities to learn from your peers and other industry thought leaders. Bring your whole team to The NGA Show and bring home ideas that will drive profitable growth for your company.