The Future Workforce: Attracting the Next Generation Education Partner: NGA Foundation
You’re working strategically to adjust to shifting customer expectations, but what about those of your current—and future—workforce? In 2016, Millennials surpassed Gen Xers as the largest percentage of workers, and in 2017 Post-Millennials (ages 16-20) comprised five percent of the workforce. The intersection of changing customer demands, emerging staff positions, and digital native employees can work to your advantage, but only if you can successfully recruit and retain the younger generations. In this panel, an expert in economic and workforce trends, paired with professors from the NGA’s Food Industry University Coalition, provide insights into the jobs your store needs to staff, the unique skills students are learning today, and how to successfully meet your customer needs by catering to the next generation’s expectations of work.
- Marcel Zondag, Associate Professor, Food/CPG Marketing, Western Michigan University
- Anthony Roath, Professor, Supply Chain Management, Auburn University
- Sarah Burns, Director of Research and Evaluation, San Diego Workforce Partnership
- John Hawkins, Director of Workforce Development & Strategic Partnerships, Emsi