Tech Trends

Technology Innovation – What's Next for Retail?

Education Partner: Center for Advancing Retail and Technology
The CART & NGA Innovation Workshop will showcase exciting new capabilities that are transforming the supermarket industry. The session will open with a powerful overview of disruptive innovation happening across the supply chain followed by rapid-fire four-minute presentations from dynamic young companies providing robotics, drones, Internet-of-Things, AI, 3D printing, VR, and more. Attendees will vote for the most innovative solutions that can help transform their businesses. Take away a deep understanding of how fast innovation is happening and valuable guidance to help retailers understand what they should be focusing on.  

Is Your Company Future Fit?

Education Partner: National Retail Federation
Will your company be around in 5 years? What will it look like? There are three big challenges facing all retailers: your need to reconnect with a disconnected consumer; rebuild trust in an age of growing distrust; and re-engage people and communities in a grander purpose. In this session, we'll look at the drivers and causes of the consumer mindset and the emerging trends and innovative technologies that will shape future-fit retail business in the years ahead.  

They Want it All – The Empowered Consumer

Education Partner: National Retail Federation
Customers know more than ever, and want it all: same day delivery, instant check out, real-time customer service - the list goes on! Retailers should focus on consumer-first marketing that creates experiences that address customer preferences, contextual relevancy and personalization, and experiences that add value. In this session, hear how leading retailers are incorporating consumer-first principles to meet these expectations, grab the customer’s attention, build loyalty, and tackle the needs of specific consumer segments...all while incorporating a dash of surprise and delight.  

7.5 Billion Bosses – Consumers Are In Charge Now

Hosted by National Retail Federation
Does it feel like there's a new addition to the C-suite: the Chief Consumer? Understandably so - the digital landscape is constantly changing with new opportunities and challenges for brands and retail. We’ll review the most prominent macro trends effecting e-commerce and explain how to best capitalize on them for your benefit. We’ll help connect the dots examining how consumers are interacting with retailers across their path to purchase, and putting themselves in charge. 

E-Commerce Best Practices

Independent retailers approach e-commerce in many way – home delivery, click and collect, curbside pick up, etc. Regardless of the type of program offered, several key operational factors can make the difference between success and failure.  Vendor selection, data integrity, personnel and understanding the impact on overall company sales are just a few of the considerations that can have a far-reaching impact on successful execution.  From a panel of retailers, hear more about successful approaches to omni-channel retailing as well as lessons learned during the development, roll-out and on-going execution of e-commerce initiatives.

With over 40 specialized educational workshops led by retailers for retailers and more than 350 companies on our EXPO floor showcasing innovative and game-changing products and solutions, The NGA Show provides countless opportunities to learn from your peers and other industry thought leaders. Bring your whole team to The NGA Show and bring home ideas that will drive profitable growth for your company.