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10:00 AM
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Summit 224-226, 227-228, 229-230180 mins
- Technology
In this year's Technology/Innovation track at the 2023 National Grocers Association Show in Las Vegas, we will look at technology from multiple perspectives, with a provocative and eclectic group of p ...
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1:00 PM
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Summit 221-223180 mins
- Operations
Back by popular demand, FMS will host the Financial Symposium at the NGA Show. We’ll explore some of the most pressing issues facing retailers in 2023. From industry experts, learn about the new appr ...
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2:30 PM
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90 mins
- General Session
5:00 PM
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90 mins
- Keynote
7:30 AM
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Main Stage60 mins
- Marketing
Inflationary pressures, global turbulence, cautious consumers and societal transformation drive the question: What will retail look like in the next 2-3 years? During this thought-provoking, future-fo ...
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8:45 AM
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Forum 224-22645 mins
- People Development
The tight labor market has made recruiting a challenge that isn't expected to ease any time soon. Retailers are broadening their horizons when looking for new associates and are employing creative ta ...
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Summit 219-22045 mins
- Operations
Is your business a reflection of the community you serve? Are you effectively engaging with an increasingly diverse consumer base? We'll review current data showing the size and scope of the Hispanic ... -
Summit 217-21845 mins
- Merchandising
From sales to footprint, the fresh perimeter has grown over the last several years and is expected to continue on that trajectory. Join leaders from Strack & Van Til, Associated Foods Stores, and KeHE ...
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Summit 215-21645 mins
- IGA
Join IGA CEO John Ross as he explores the smart technology applied to Vori’s B2B grocery operating system that is streamlining and simplifying inventory management and ordering for independent grocers ...
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Summit 221-22345 mins
- Marketing
There’s a new strategy in the retail playbook. Thanks to the rapid growth of e-commerce, retailers are using their digital platforms as prime advertising real estate for suppliers and CPG manufacturer ...
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Summit 229-23045 mins
- Digital Commerce
Accurate inventory management, efficient packing, and delivery logistics are just a few of the keys to a successful e-commerce experience. Adding fresh prepared foods to the mix, increases the challe ...
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Summit 227-22845 mins
- Technology
A tight labor market and rapidly increasing wage rates are putting a significant squeeze on the bottom line for most retailers. Increasingly, supermarket operators are looking for ways to reduce labo ...
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9:45 AM
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Forum 224-22645 mins
- People Development
In a post-pandemic world, workers expect more from their employers than ever before, from workplace flexibility, alignment with personal values, and a clear path to career development. In a panel disc ...
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Summit 221-22345 mins
- Marketing
Hear how independent grocers can boost shopper engagement in a digital world. We’ll discuss personalized marketing strategies for both in-store and e-commerce shoppers. Topics will include personalize ...
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Summit 217-21845 mins
- Merchandising
Indoor and vertical farming may provide retailers the ability to offer a fresher, hyper-local, and pesticide-free product to shoppers. We’ll review the options available to retailers interested in ad ...
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Summit 227-22845 mins
- Technology
Traditionally marketing efforts are driven by operational decisions. It's time for marketing to take a seat at the table and lead discussions about corporate programs and strategies. We'll explore b ...
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Summit 229-23045 mins
- Digital Commerce
How do retailers solve for the holy grail of shopping: motivating the 90% of in-store consumers to engage digitally and drive margin-rich revenue? By meeting the increased demand for personalized expe ...
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Summit 215-21645 mins
- IGA
Ready to dive into digital advertising but don’t know where to start? Think targeted display ads and television advertising are out of reach for independents? Looking for an advertising plan to help y ...
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Summit 219-22045 mins
- Operations
When asked about sustainability, shoppers indicate they are most concerned with wasteful packaging and have limited focus on food waste reduction. Carbon emissions are also a top concern as the grocer ...
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10:40 AM
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Main Stage50 mins
- People Development
Rachael has used this mantra in her business, career and in the leadership of her community. Her stories and research will motivate you to identify, promote and reward women talent differently to inc ...
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11:30 AM
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Main Stage30 mins
- IGA
Inflation, labor, supply chain, increased legislation, block chain, digital currency, ransomware. The threats to independent retailers are relentless. In this general session, IGA CEO John Ross breaks ...
1:00 PM
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Technology Thought Leadership Theater30 mins
- Technology
Supply chain disruptions, inflationary pressures & changes in consumer behavior drove fundamental shifts in retail assortment strategies and how products are priced & promoted. Prices are increasing, ...
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Education Theater45 mins
- Procurement
Consumers are increasingly looking for authenticity when shopping for grocery items, as well as quality ingredients to elevate to a “restaurant experience” their homemade food. ”The Italian Solution” ...
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1:45 PM
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Technology Thought Leadership Theater30 mins
- Technology
All of us remember that experience of walking through a store, discovering products we hadn't previously considered, and being inspired to try something new - that's Discovery Commerce. Join us in a ...
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2:00 PM
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Education Theater45 mins
- Procurement
The variety and scope of general merchandise product available to the grocery channel is extraordinary High margin items such as food prep/storage, cell phone accessories and trial & travel are prove ...
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2:30 PM
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Technology Thought Leadership Theater30 mins
- Technology
The eCommerce landscape has drastically changed over the past two years. In order to succeed, brands need a new playbook based on diversification, profitability, and brand building. In this session, s ...
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3:00 PM
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Education Theater45 mins
- Procurement
The increasing costs of doing business are disrupting the entire retail supply chain. Consumers and manufacturers alike are feeling the impact, and this is shaping how each behaves. Meanwhile the reta ...
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3:15 PM
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Technology Thought Leadership Theater30 mins
- Technology
With tightening budgets and rising grocery costs the right digital investment will improve your bottom line and drive sales. Your shoppers begin their grocery experience long before they walk through ...
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4:00 PM
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Technology Thought Leadership Theater30 mins
- Technology
Blended physical and digital environments are changing how consumers engage with grocery retailers. Many emerging and scaling commerce channels will soon surpass visits to brand websites, forcing groc ...
4:45 PM
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Technology Thought Leadership Theater30 mins
- Technology
New technologies are making it easier than ever to retrofit your facility with wireless sensors that can do everything from monitoring the temperature of cases to detecting leaks alerts. These solutio ...
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7:30 AM
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Main Stage60 mins
- Operations
Independent grocers are known for their resilience and ability to adapt to macro issues and trends. The industry is now facing an unprecedented array of challenges - inflation and a looming recession ...
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9:00 AM
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Technology Thought Leadership Theater30 mins
- Technology
The way consumers shop has changed. Since the onset of COVID, shoppers have increasingly turned online to discover new products and make purchases, leading the way for explosive growth in Retail Media ... -
Education Theater45 mins
- Procurement
Content will address shopper trends and the need to engage shoppers through ESG initiatives addressing what’s happening in shoppers’ heads and hearts, ultimately guiding their purchasing decisions.
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9:45 AM
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Thought Leadership Theater30 mins
- Merchandising
Our scan-based DSD Consignment program is RISK FREE to our partners. There is no open-to-buy inventory, no freight, no warehouse costs, and no shrink. Our experienced product team will curate a custo ...
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Technology Thought Leadership Theater30 mins
- Technology
Food waste due to temperature control failure is a problem in all grocery stores. Learn how cold chain processes can be automated leveraging IoT technology resulting in less food loss, less staff time ...
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10:00 AM
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Education Theater45 mins
- Procurement
As consumers around the world continue to face trying times, they view their favorite snacks as affordable and necessary indulgences. The fourth annual State of Snacking report highlights the expanded ...
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10:30 AM
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Thought Leadership Theater30 mins
- Operations
There has been an increasing hype surrounding the Employee Retention Tax Credit, with good reason. While this is a fantastic credit for eligible businesses (with up to $26,000 per full-time w2 employ ...
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Technology Thought Leadership Theater30 mins
- Operations
Learn the 7 Core Causes of Store Shrink Loss that cost retailer 2.45% of Gross Margin each year. Learn how an Integrated System of Advance Analytics, Expert Best Practices Training and Best-in-Class I ...
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11:00 AM
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Education Theater45 mins
- Procurement
Explore the latest trends in the pet category. We’ll examine the impact of the premiumization of pet foods and products, the resiliency of the category and areas of focus and opportunity. Take away ...
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11:15 AM
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Thought Leadership Theater30 mins
- Merchandising
Graham Sorkin, Co-Founder and Chief of Staff of The Functional Chocolate Company, will discuss how customers are increasingly looking for products that give them the best value for their dollars and c ... -
Technology Thought Leadership Theater30 mins
- Technology
It’s not easy for independent grocers to keep track of grocery movement outside of their stores. Discover how NGA Independent Insights is used to condense movement among hundreds of thousands of SKUs ...
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12:00 PM
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Thought Leadership Theater30 mins
- Merchandising
Her story has captured the nation. After landing in the ER on her 45th birthday, Jayne Jones, America's No Sugar Baker has a popular blog, two cookbooks and is launching a sugar free frozen cookie dou ...
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Technology Thought Leadership Theater30 mins
- Technology
The supply chain has changed significantly over the last few years, largely due to the inefficiencies highlighted from the Covid repercussions, but also from the change in expectations resulting from ...
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Education Theater45 mins
- Procurement
The adult beverage category seems to be in a state of constant evolution thanks to the explosion of craft beers, renewed interest in bourbon and other liquors and a new generation of sober-curious dri ...
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12:45 PM
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Thought Leadership Theater30 mins
- Merchandising
Owners and founders, Justin and Mathilda will present the Wet-it Swedish sponge cloth and the Skrubba eco friendly scouring pad featured in prefilled displayers. Both of these products are perfect fo ...
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Technology Thought Leadership Theater30 mins
- Technology
FIUC students comb through the expo show floor to find the best products and services across several categories. Which do they view as innovative with the potential to shift markets in years to come? ...
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2:00 PM
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Summit 219-22045 mins
- Operations
Mass shootings seem like they are occurring with greater frequency, and violence in supermarkets is on the rise. When an active shooter targets a store, chaos, confusion, and disorientation will ensu ... -
Summit 227-22845 mins
- Technology
Key Metrics are critical to benchmark your company’s results. Wages continued to climb in 2022 and supply of store help was and still is slim. FMS will present its 2022 Financial Survey and its 2022 S ...
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Summit 221-22345 mins
- Marketing
Too often, a well-intentioned marketing message hits the wrong note and creates a viral PR nightmare, or a miscommunication between shopper and associate leads to a lost customer. What's the sweet sp ...
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Forum 224-22645 mins
- People Development
To ensure long-term viability, leadership development must be ingrained in a company's DNA. Hear why a culture that fosters a continued emphasis on developing new leaders at all levels and areas of t ... -
Summit 217-21845 mins
- Merchandising
Consumers are increasingly seeking out grocery stores with products that match their healthy lifestyles. Review successful marketing and merchandising strategies to boost awareness of health and welln ...
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Summit 215-21645 mins
- IGA
Did you know the average ransomware attack costs businesses an average of 15 days downtime? Small, local grocers with busy management, slim margins, and often outdated and vulnerable technology system ...
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Summit 229-23045 mins
- Digital Commerce
New technologies and payment options are changing the check-out process. We'll review many labor savings options available to grocers including cloud-based systems, contactless payments and moble pri ...
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3:00 PM
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Summit 227-22845 mins
- Technology
Planning out the life of technology and equipment may be difficult when you don't know what tech vendors will do next. What are the best practices for upgrading and replacing equipment in the face of ...
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Summit 215-21645 mins
- IGA
Think you have a good understanding of what customers want from your store? Wouldn’t it be better to know you do? Hear firsthand from independent grocery retailers are using multichannel customer feed ...
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Summit 221-22345 mins
- Marketing
A new store provides an opportunity to present a new face to customers. What techniques are successful retailers using to reach new customers and inspire current shoppers? Take away ideas to create ...
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Summit 229-23045 mins
- Digital Commerce
Over the last few years, retailers have shifted marketing funds from print to digital. We’ll review the magnitude of the shift and examine the most effective ways to reach shoppers. Hear how other ...
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Forum 224-22645 mins
- People Development
US employer healthcare costs are projected to rise by 6.5% in 2023. Inflation, new technologies, catastrophic claims, blockbuster drugs, and the growth of specialty drugs are driving the cost increas ... -
Summit 219-22045 mins
- Operations
Front-line associates in traditionally union-free companies have begun organizing unions at unprecedented rates. How will this trend affect the grocery industry? We’ll look at the status of union or ... -
Summit 217-21845 mins
- Merchandising
An uncertain economy, fragile supply chain and more frequent disruptive weather patterns combined with changing consumer preferences has made fresh departments even more challenging to operate. In th ...
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4:00 PM
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Main Stage45 mins
- People Development
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4:45 PM
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Main Stage30 mins
- People Development
As IGA CEO John Ross details in his Monday session, threats to independent retailers are omnipresent. But it's not all doom and gloom. In this session, Ross details the advanced resources and strategi ...