10:00 AM
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180 mins
- General Session
In this year's Technology/Innovation track at the 2023 National Grocers Association Show in Las Vegas, we will look at technology from multiple perspectives, with a provocative and eclectic group of p ...
2:45 PM
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75 mins
- General Session
NGA is pleased to host the annual Creative Choice Awards Contest, presented by Kellogg's and Unilever, to honor and recognize the best marketing and merchandising programs in the grocery industry. Win ...
5:00 PM
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90 mins
- Keynote
7:00 AM
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90 mins
- General Session
8:45 AM
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45 mins
- Operations
Supermarket refrigeration systems are on the cusp of major change following passage of the AIM (American Innovation & Manufacturing) Act. The AIM act directs EPA to spearhead phasedown of HFC (hydrofl ... -
45 mins
- People Development
The tight labor market has made recruiting a challenge which isn't expected to ease any time soon. Retailers are broadening their horizons when looking for new associate and are employing creative tac ... -
45 mins
- Technology
Cyber Criminals are targeting a variety of industries, including food retail, with increasing frequency and sophistication. Learn about the latest strategies the perpetrators are using to penetrate co ... -
45 mins
- Digital Commerce
Accurate inventory management, efficient packing, and delivery logistics are just a few of the keys to a successful e-commerce experience. Adding fresh prepared foods to the mix, increases the challen ... -
45 mins
- Merchandising
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45 mins
- Marketing
Although marketing spend for many retailers is shifting from print to digital, print remains an important outreach tool for a number of independents. We'll explore the role of print as part of the tot ...
9:45 AM
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45 mins
- Digital Commerce
Join this lively discussion of the key factors for successful omnichannel convergence and digital transformation. We'll discuss how to craft omnichannel plans for in-store, on-site, and off-site that ... -
45 mins
- Merchandising
Indoor and vertical farming may provide retailers the ability to offer fresher, hyper-local and pesticide-free product to shoppers. We'll review the options available to retailers interested in adding ... -
45 mins
- Marketing
Traditionally marketing efforts are driven by operational decisions. It's time for marketing to take a seat at the table and lead discussions about corporate programs and strategies. We'll explore bes ... -
45 mins
- People Development
In a post pandemic world, workers expect more from their employers than ever before, from workplace flexibility, alignment with personal values, and a clear path to career development. In a panel disc ... -
45 mins
- Operations
When asked about sustainability, shoppers indicate they are most concerned with wasteful packaging and limited focus on food waste reduction. Carbon emissions are also a top concern as the grocery ind ... -
45 mins
- Technology
A tight labor market and rapidly increasing wage rates are putting a significant squeeze on the bottom line for most retailers. Increasingly, supermarket operators are looking for ways to reduce labor ...
10:45 AM
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75 mins
- General Session
2:00 PM
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45 mins
- Operations
Mass shootings seem like they are occurring with greater frequency and violence in supermarkets is on the rise. When an active shooter targets our store, chaos, confusion and disorientation will ensue ... -
45 mins
- Digital Commerce
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45 mins
- Marketing
Too often a well-intentioned marketing message hits a wrong note and creates a viral PR nightmare. What's the sweet spot for creating inclusive marketing campaigns that are authentic and effective? We ... -
45 mins
- People Development
To ensure long-term viability, leadership development must be ingrained in a company's DNA. Hear why a culture which fosters a continued emphasis on developing new leaders at all levels and areas of t ... -
45 mins
- Technology
Retailers may be faced with a multitude of programs, systems and processes after acquiring new stores. What is the process for determining which programs to keep and which to migrate to a centralized ... -
45 mins
- Merchandising
Whether value items or gourmet products, the alternatives provided by private brands can have a significant impact on the bottom line. We'll review recent trends in private label products and successf ...
3:00 PM
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45 mins
- Technology
Planning out the life of technology and equipment may be difficult when you don't know what tech vendors will do next. What are best practices for upgrading and replacing equipment in the face of unce ... -
45 mins
- Marketing
A new store provides an opportunity to present a new face to customers. What techniques are successful retailers using to reach new customers and inspire current shoppers? Take away ideas to create bu ... -
45 mins
- People Development
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45 mins
- Operations
Front-line associates in traditionally union-free companies have begun organizing unions at unprecedented rates. How will this trend affect the grocery industry? We’ll look at the status of union or ... -
45 mins
- Digital Commerce
Hear how independent grocers can boost shopper engagement in a digital world. We'll discuss personalized marketing strategies for e-commerce shoppers. Topics will include personalized shopper engageme ... -
45 mins
- Merchandising
4:00 PM
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60 mins
- General Session