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- Associate development
- Ethnic
- Inventory Management
- Community relations
- Innovation
- Sustainability
- E-commerce
- Consumer Trends
- safety
- food safety
- Economy
- Recruitment
- Hispanic
- Shrink
- Local
- Store Design
- FSMA
- Center store
- Bakery
- Produce
- Retention
- Advertising
- CRM
- Traceability
- Health & Wellness
- Front-End
- Loyalty Marketing
- Promotions
- Private Brands
- Omnichannel marketing
- Promotions & Events
- AI
- Leadership Development
- Marketing
- Training
- Price Optimization
- Merchandising
- Collaboration
- Retail Media Networks
- Deli
- Fresh
- Operations
- Prepared Foods
- Assortment
- Category Management
- Benchmarks
- Technology
- Compliance
8:00 AM
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Registration600 mins
9:00 AM
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Alliance 30575 minsRoundtable discussions at the NGA Show will provide retailers a valuable platform to connect with peers and industry experts in focused, small-group settings. Each roundtable will dive into topics spe ...
10:00 AM
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Forum 118-119, Forum 120-122, Forum 123-125120 mins
- Sustainability
- Shrink
This competition invites participants to tackle real-world sustainability challenges faced by Clark’s Market, an 11-store independent in the Rocky Mountain region. As the company seeks to minimize its ...
10:30 AM
-
Alliance 301-304, 321195 mins
- CRM
- Omnichannel marketing
- AI
- Technology
This year's NGA Technology Innovation sessions will put the emphasis on accessibility and practicality, with a special emphasis on improving and empowering the customer experience. At a time when cons ...
2:00 PM
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Forum 118-119, Forum 120-122, Forum 123-125120 mins
- Sustainability
- Shrink
This competition invites students to tackle real-world sustainability challenges faced by Clark's Markets, an 11-store independent in the Rocky Mountain region. As the company seeks to minimize its e ...
2:15 PM
-
Alliance 301-304, 321120 mins
- Shrink
- Operations
- Benchmarks
The grocery industry is facing a transformative period, shifting from unprecedented profitability during the COVID years to pre-pandemic norms amidst rising inflation and tightened consumer spending. ...
4:30 PM
-
Main Stage (Academy Ballroom)90 mins
- Innovation
- Leadership Development
Admiral William H. McRaven is a retired U.S. Navy Four-Star admiral and the former Chancellor of the University of Texas System. During his time in the military, he commanded special operations forces ...
6:00 PM
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Academy 401-406120 minsThe Opening Social offers NGA Show attendees the opportunity to get a jump start in growing their network. Join industry peers and trading partners in a festive atmosphere with hors d'oeuvres and refr ...
6:30 AM
-
Registration660 mins
7:00 AM
-
Academy 407-414, 420,42145 mins
- Innovation
- Store Design
- Marketing
- Merchandising
Gain insight into the inspirations and bold moves fueling transformation in the grocery industry as leaders embrace innovation to elevate the customer experience. This session will explore cutting-edg ...
8:00 AM
-
Summit 224-22645 mins
- AI
- Price Optimization
Explore how retailers can leverage AI-driven solutions to optimize pricing strategies in real time. With fluctuating costs, changing consumer demand, and increased competition, maintaining the right p ... -
Forum 120-12245 mins
- Associate development
- Recruitment
- Retention
This session addresses the growing impact of the gig economy on the grocery industry and how businesses can adapt their recruitment strategies to attract and retain store associates. As more workers s ... -
Summit 212-21545 mins
- Omnichannel marketing
- Retail Media Networks
Learn more about the opportunities provided by retail media networks in the grocery industry and how they are transforming the revenue landscape. As digital platforms and e-commerce continue to evolve ... -
Summit 217-22045 mins
- AI
Hear how grocers are leveraging AI to gain fast, efficient insights into sales, profits, inventory, customer behavior, and emerging opportunities. By utilizing AI, decision-makers can ask a limitless ... -
Forum 123-12545 mins
- Inventory Management
- Shrink
- Operations
Examine the role of operational excellence ole in reducing shrink within grocery retail environments. By optimizing processes, improving staff training, and ensuring tighter inventory control, retaile ... -
Forum 118-11945 mins
- Community relations
- Local
- Merchandising
- Operations
Creative strategies for small rural grocery stores can significantly enhance customer attraction and sales. Insights shared will be applicable to smaller urban stores competing against larger retailer ... -
Summit 209-21145 mins
- Consumer Trends
- Innovation
- Local
- Deli
- Fresh
- Prepared Foods
Discover the latest retail food trends, from bold global flavors to the growing demand for specialty cheese and curated experiences. This session will explore how emerging tastes are shaping shopper p ... -
Summit 221-22345 mins
- Advertising
- Marketing
- Retail Media Networks
Ready to dive into digital advertising but don’t know where to start? Think targeted display and television advertising are out of reach for independents? Looking for an advertising plan to help you c ...
9:00 AM
-
Summit 224-22645 mins
- Assortment
- Category Management
A well-optimized assortment strategy is critical. This panel will explore how assortment data can empower grocery retailers to refine their assortments, drive growth, and better serve their customers. ... -
Forum 118-11945 mins
- Ethnic
- Hispanic
- Marketing
- Merchandising
Gain insights into two of the fastest growing global food types in the US - Mexican/Central & South American and Middle Eastern/Mediterranean. Both cuisine types are experiencing significant YoY grow ... -
Forum 120-12245 mins
- Associate development
- Recruitment
- Retention
- Leadership Development
- Training
Attracting and retaining top talent is critical for success in the competitive grocery industry. This session will highlight effective strategies for fostering employee engagement, creating a positive ... -
Summit 217-22045 mins
- Omnichannel marketing
Dive into the grocery industry's transition from traditional print marketing to dynamic digital strategies, highlighting the opportunities and challenges involved. As consumers increasingly engage wit ... -
Summit 212-21545 mins
- Omnichannel marketing
- Collaboration
- Retail Media Networks
Retail media networks are transforming how brands connect with consumers, offering new revenue streams and enhancing customer engagement. In this session, industry experts will share strategies for bu ... -
Summit 209-21145 mins
- Deli
- Fresh
- Prepared Foods
In the competitive world of meals to go, smart merchandising and pricing strategies are key to driving sales and minimizing waste. This session highlights innovative tactics for promoting prepared foo ... -
Summit 221-22345 mins
- Promotions
- Price Optimization
We’re entering an era of political and economic uncertainty. Today, shoppers are super-focused on value, with price becoming a deciding factor in their purchasing decisions. For independent grocers, n ... -
Forum 123-12545 mins
- Shrink
- Operations
- Benchmarks
- Technology
2020-2023 was a golden era for grocery retailers of all sizes, with record-high sales and margins across the industry. However, as inflation surged to levels not seen in 50 years, its effects rippled ...
10:00 AM
-
Main Stage (Academy Ballroom)45 mins
- Innovation
- Associate development
- Leadership Development
In this forward-thinking session, we will explore the transformative power of next-generation leaders who are shaping the future of the industry as a whole. Through a dynamic panel discussion, young p ...
10:45 AM
-
Main Stage (Academy Ballroom)45 mins
- Economy
As the grocery industry navigates 2025, it faces a confluence of challenges, including shifting consumer sentiment around ultra-processed foods, the ongoing impact of tariffs on supply chains, and mou ...
11:30 AM
-
Summit & Forum Ballrooms360 mins
12:00 PM
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Insights Stage (Forum Ballroom)30 mins
- food safety
In this breakout session, the American Egg Board will brief retailers on the current state of avian influenza (bird flu) in the U.S., and the significant impact it is having on poultry populations, eg ... -
Discovery Stage (Summit Ballroom)30 mins
- Operations
- Technology
A discussion of the cost of IT downtime on your store operations and how to protect your critical workloads by consolidating on to fault-tolerant hardware platforms. Leverage best practices and run H ...
12:45 PM
-
Insights Stage (Forum Ballroom)30 mins
- Advertising
- CRM
- Loyalty Marketing
Shoppers behavior and expectations are rapidly evolving, and personalization has become the key ingredient for grocery retail success. This session will delve into how grocers can harness their digita ... -
Discovery Stage (Summit Ballroom)30 mins
- Consumer Trends
- Front-End
- Technology
The physical retail landscape is evolving rapidly, driven by innovation and technology. As consumer preferences shift and digital advancements reshape the way people shop, retailers must adapt to crea ...
1:30 PM
-
Discovery Stage (Summit Ballroom)30 mins
- Compliance
Join us for an insightful session as we unpack the latest developments in labor relations under the new administration. We’ll explore the impact of the newly appointed General Counsel and discuss any ... -
Insights Stage (Forum Ballroom)30 mins
- Front-End
- Operations
There is a better (and less expensive) way to manage your in-store cash. In this session we will discuss the biggest factors in growing cash management costs and the latest options for tackling cash h ...
2:45 PM
-
Insights Stage (Forum Ballroom)30 mins
- Consumer Trends
In today’s rapidly evolving market, consumer behavior around grocery spending continues to undergo significant changes. Increasing health consciousness, rise of online shopping, growing demand for sus ... -
Discovery Stage (Summit Ballroom)30 minsAdvantage programs. In this session, NGA and Fincretive will provide an overview of their new partnership, which simplifies integration with leading healthy benefit card providers/processors such as F ...
3:45 PM
-
Insights Stage (Forum Ballroom)30 mins
- CRM
- Loyalty Marketing
- Omnichannel marketing
- Promotions & Events
Today’s shoppers want more than basic online ordering. They want easy, personal experiences that blend digital and in-store service. Yet, many grocers rely on rigid platforms built for transactions, n ...
4:00 PM
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Discovery Stage (Summit Ballroom)90 minsInvitation-only presentation of Exceptional Independents Awards. Winners qualifications based on an independent or regional grocer’s investment in their stores or companies, commitment to supporting ...
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Expo Floor - Forum & Summit Ballrooms60 minsNavigate the exhibit hall, mingle with industry professionals, and discover innovative products and services while enjoying a lively atmosphere
4:30 PM
-
Insights Stage (Forum Ballroom)30 mins
- Sustainability
- Operations
- Compliance
Stay informed on the latest developments surrounding the AIM Act (2020) and its impact on the HFC transition. This session will provide attendees with up-to-date rulings, requirements, and actionable ...
5:00 PM
-
Main Stage (Academy Ballroom)75 minsCheer on your state's best bagger! Baggers from across the country will vie for the championship title and a $10,000 grand prize.
7:30 AM
-
Registration510 mins
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Academy 407-414, 420,42190 mins
- Advertising
- CRM
- Loyalty Marketing
- Promotions
- Promotions & Events
- Marketing
Join us for an insightful session where we delve into the standout entries from the 2024 Creative Choice Award winners! This session, brought to you by Kellanova and Unilever, is designed to explore a ...
9:00 AM
-
Summit & Forum Ballrooms300 mins
9:30 AM
-
Insights Stage (Forum Ballroom)60 mins
- Consumer Trends
- Bakery
- Fresh
Drawing from the latest consumer research in the American Bakers Association’s Bakery Playbook series, ABA President and CEO Eric Dell will delve into consumer perceptions, attitudes, and behaviors th ... -
Discovery Stage (Summit Ballroom)30 mins
- Marketing
- Merchandising
In today’s market, consumers seek and expect access to product information at their fingertips. Discover how leading retailers and brands elevate the shopper experience with rich engaging product info ...
10:15 AM
-
Insights Stage (Forum Ballroom)30 mins
- Advertising
- CRM
- Loyalty Marketing
Wondering what the magic formula is for increasing shopping trips and spend? Join this session as we share our top-performing loyalty campaign strategies, including how machine learning AI drives pers ... -
Discovery Stage (Summit Ballroom)30 mins
- AI
- Technology
In this session, you will explore how to quickly integrate AI with your existing cloud data. We’ll demonstrate practical examples of interacting with your data using conversational AI techniques. Atte ...
11:00 AM
-
Discovery Stage (Summit Ballroom)30 mins
- Innovation
- Promotions & Events
- Marketing
- Merchandising
- Operations
- Technology
Looking to effortlessly increase store revenue? Consider teaming up with BHN, a global leader in the gift card industry. By partnering with us, you'll have an experienced ally to assist you in captu ... -
Insights Stage (Forum Ballroom)30 mins
- FSMA
- Traceability
- Operations
- Compliance
FSMA 204 is coming—are you prepared? Learn how to streamline your commissary operations, support your back-of-store teams, and create a continuous data flow with suppliers—all in time for the January ...
12:15 PM
-
Discovery Stage (Summit Ballroom)30 mins
- Sustainability
- Center store
- Store Design
- Health & Wellness
- Fresh
- Operations
- Technology
Catch a glimpse of future talent-- University students will judge products and services showcased on the expo floor. The Best in the Show Award will be presented to the most deserving exhibitor on sta ... -
Insights Stage (Forum Ballroom)30 mins
- Produce
- Fresh
Avoiding the cost of a commodity like produce that can vacillate widely in price on an hour-to-hour basis, is not as simple as some may think. There are many different steps, that need to be taken, to ...
1:00 PM
-
Discovery Stage (Summit Ballroom)30 mins
- Operations
The NGA Government Relations team will update you on the opportunities and challenges the industry will face with the change in Congress and Administration. Hot topics for this year include tax refor ... -
Insights Stage (Forum Ballroom)30 mins
- safety
If you’re not improving, you’re falling behind. But improvement is hard - unless you have the right approach. Some of the best companies in the world, like Royal Caribbean, Target, and Trader Joe’s, f ...
2:00 PM
-
Summit 209-211105 mins
- FSMA
- Traceability
- Operations
- Compliance
With deadlines for the U.S. Food and Drug Administration (U.S. FDA) Food Safety Modernization Act (FSMA) Rule 204 fast approaching, you might have started identifying some possible next steps to prepa ... -
Forum 120-12245 mins
- Omnichannel marketing
In today's fast-paced digital landscape, effectively managing advertising spend is critical to achieving maximum ROI. This session will explore strategies for optimizing digital marketing campaigns, t ... -
Forum 118-11945 mins
- Associate development
- Recruitment
- Retention
- Leadership Development
- Training
Maintaining your legacy is one of the most significant and personal decisions a business owner will face. This session will be a real and raw conversation about the considerations of passing along a f ... -
Forum 123-12545 mins
- E-commerce
- Technology
Review the essential best practices for building and maintaining successful e-commerce programs, including developing seamless digital platforms to meet growing consumer demand. Experts will discuss k ... -
Summit 221-22345 mins
- Private Brands
- Merchandising
In today’s competitive retail landscape, independent retailers are increasingly looking to private label brands to differentiate themselves from the chains and maximize profitability. Join us for an i ...
3:00 PM
-
Forum 120-12245 mins
- CRM
- Loyalty Marketing
- AI
Discover how AI can revolutionize personalized marketing. As consumers increasingly expect tailored experiences, leveraging AI allows retailers to analyze shopper data and deliver targeted offers, pro ... -
Forum 123-12545 mins
- Sustainability
- Shrink
- Operations
Join industry experts to review USDA REAP (Rural Energy for America Program) and how it can benefit independent grocers. Numerous projects have been implemented to improve energy efficiency, reduce fo ... -
Summit 212-21545 mins
- E-commerce
The online grocery retail revolution has transformed the shopping experience in profound ways, presenting both challenges and opportunities for independent grocers. Join our all-star panel of eCommerc ... -
Forum 118-11945 minsThe Federal Trade Commission recently filed two Robinson-Patman Act price discrimination lawsuits for the first time in decades. Separately, private antitrust plaintiffs have mounted big legal wins th ...
4:00 PM
-
Main Stage (Academy Ballroom)60 mins
- Associate development
- Innovation
- Leadership Development
Join a rare conversation with legendary leaders of the grocery industry as they share their perspectives on what it takes to drive lasting success in an evolving market. This session will explore how ...
5:00 PM
-
Caesars Palace Temple Pool120 minsWrap up your NGA Show experience in unforgettable style at the ultimate Closing Celebration, set at the iconic Caesars Palace Temple Pool! This isn’t just another event—it’s the place to be for mixing ...
