2020-2023 was a golden era for grocery retailers of all sizes, with record-high sales and margins across the industry. However, as inflation surged to levels not seen in 50 years, its effects rippled through every aspect of the U.S. economy—from food and fuel to construction, insurance, and utilities. By 2024, the American consumer’s discretionary income had been stretched too thin, and for the first time since the pandemic, year-over-year sales have flattened or declined, squeezing profits both above and below the line.

This session will explore how independent grocers can navigate these challenges by differentiating themselves from price-driven competitors. Learn actionable strategies to:

·       Maintain top-line revenue despite flat or declining sales trends.

·       Increase gross margins while simultaneously improving customer satisfaction.

·       Position your store as a destination for value, service, and unique offerings that resonate with today’s financially conscious shoppers.

With insights drawn from the FMS/NGA Independent Grocers Financial Study, this session will provide data-driven strategies to help you combat inflation’s impact and maintain market share. Don’t miss this opportunity to gain valuable tools for thriving in today’s increasingly competitive landscape.