Leadership & HR Forum

Feb 01, 2026
Grand 111
People Development

Build the Leaders and Teams That Your Future Requires

Through a powerful keynote, fireside conversation, and retailer-led panel, attendees will gain clarity on their leadership identity, understand emerging human capital trends, and learn how intentional culture-building drives performance, retention, and long-term organizational resilience. This forum spotlights real-world examples from independent grocers, offers actionable tools for building high-performing teams, and highlights the critical role of leadership in succession planning and talent development. Attendees will walk away with implementable strategies to strengthen their people, elevate workplace culture, and position their organizations for the future. 

Keynote presentation by Jacqueline M. Baker, Principal Consultant & Founder, Scarlet

Panel discussion moderated by Doug Madenberg, Chief Listening Officer, The Feedback Group 

Moderator
Doug Madenberg
Doug Madenberg, Chief Listening Officer - The Feedback Group
Speakers
Jacqueline M. Baker
Jacqueline M. Baker, Principal Consultant, Founder - Scarlet
Frank Ray
Frank Ray, Vice President, Human Resources - Harps Food Stores, Inc.
Amanda Costello
Amanda Costello, Owner - Bradford General Store
Quinn Hall
Quinn Hall, Store Leader - North State Grocery