Leveling the Playing Field: How Independent Grocers Can Win the Last-Mile Delivery Customer
Grocery e-commerce has hit record highs, with e-grocery penetration representing more than 60% of U.S. households. As more shoppers turn to digital platforms for their weekly shop, independent grocers are increasingly asking: how can we stand out and win these incremental customers? In this panel, Mike Goldblatt, VP of Grocery and Retail Partnerships at DoorDash, will be joined by a panel of grocery partners to explore the strategies independents are using to succeed in the on-demand delivery space – from making catalogs e-commerce ready to improving the integration of in-store and out-of-store experiences, and fostering stronger customer connections across multiple channels. Panelists will share real-world lessons on driving visibility, creating great customer experiences, and leveraging technology to maximize reach and efficiency.
Sponsored by Doordash.