Stopping Repeat Offenders: How AI is Changing the Way Grocers Prevent Crime

Feb 02, 2026
Grand 114
Technology & AI

Retail crime continues to rise, putting pressure on independent grocers to protect their people and assets without overwhelming staff. This session explores how AI-powered face matching is helping grocers identify repeat offenders the moment they enter the store, stopping crime before it starts. Attendees will better understand the current landscape of retail crime and loss prevention strategies and hear first hand from retailers who have have leveraged tools to tackle this tough challenge. We’ll demystify the technology, explain how it has evolved, and share real-world examples from independent grocers already seeing results impacting their employee retention rates and bottom lines.  If you are looking for a practical, clear, and responsible way to integrate AI into your operations- this one is for you. 

Speakers
Luis Moreno
Luis Moreno, General Manager / Director of Operations - Fiesta Foods
Christopher Ochs
Christopher Ochs, Director of Product Management - SAFR by Realnetworks
Charisse Jacques
Charisse Jacques, President, SAFR - RealNetworks