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Converge+ is your event lead capture and attendee insights platform, combining easy-to-use lead scanning with powerful data and AI-driven insights to help your team engage prospects, prioritize follow-up, and maximize event ROI.
WHAT IS CONVERGE+
The Smarter Way to Capture Leads and Measure Event Success
Converge+ combines lead information, notes, recordings, and engagement activity in one place so your team can prioritize follow-up and export leads after the event.
Yes. You can request a demo or preview of Converge+ by contacting NGA_es@clarionevents.com
ORDERS & LICENSING
Manage Scan Licenses for Your Team
Once your company admin has logged in to the setup website, they will see the number of licenses available. If you need this information before setup is open, contact NGA_es@clarionevents.com
Additional licenses can be purchased up until the event. We recommend purchasing early to allow time for setup and team assignment.
No. Licenses cannot be transferred between employees. If needed, contact NGA_es@clarionevents.com to discuss available options.
No. Unused licenses are non-refundable.
Refunds are subject to event policies and timing. Please contact your Exhibitor Services Manager at nga_es@clarionevents.com
SETUP & ACCESS
Get Set up Quickly and Confidently
The setup takes just a few minutes.
Once your company admin receives access, they can:
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Assign scan licenses to onsite team members (required)
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Add up to 3 Lead Qualifying Questions (optional)
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Create customized email templates for personalized outreach (optional)
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Review and add products (optional)
Access to Converge+ Scan setup will be available on December 6, 2026.
You’ll have access to Converge+ Scan setup starting on December 6, 2026.
Your company admin will receive an email from The NGA Show Converge+ with the subject line: “Action Required: Complete Your Converge+ Setup”.
Check your spam folder for an email from The NGA Show Converge+ with the subject line: “Action Required: Complete Your Converge+ Setup”.
If unable to locate, contact NGA_es@clarionevents.com to confirm company admin status and request a resend.
The company admin is the person designated to manage your Converge+ setup and access. If you're unsure who that is, contact NGA_es@clarionevents.com
Yes. Contact NGA_es@clarionevents.com to request a change.
Yes. Setup is required to connect your team members to their Converge+ Scan licenses.
During setup, the company admin also has the option to:
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Add up to 3 Lead Qualifying Questions
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Create customized email templates for personalized outreach
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Review and add products
Yes. Anyone who needs a Converge+ Scan license must be registered before a license can be assigned.
No, Converge+ Scan can be accessed from your personal mobile device.
If you or your team members are unable to use your own mobile devices, rentals are available through our partner Fello.
SCAN & LEAD CAPTURE
Capture Every Lead with Confidence
Yes, Converge+ Scan will be accessed through a mobile app. All licensed users will receive details to download the app on January 17, 2027.
All licensed users will receive details to download the Converge+ Scan app on January 17, 2027. Once logged into the app, simply click the round button with the scan icon to scan a badge.
No problem — Wi‑Fi isn’t required for scanning. The Converge+ Scan app works in offline mode, so you can scan badges, manually enter leads, and add notes even without a connection.
We recommend going online at the start and end of each day to sync your leads to the Insights dashboard. Some features are limited while offline, but your core lead capture still works.
No, only one user can be logged in at a time, and each user must have their own scan license.
Yes, if someone doesn’t have a badge you can manually add them or scan their business card using the “additional scanning methods” option in the Converge+ Scan app.
Note: Manually entered leads do not sync to the Insights dashboard.
Yes, with attendee consent, Converge+ allows you to capture recorded conversations – as well as voice notes – to help personalize your follow-up and improve lead quality.
Yes. You must obtain verbal consent before recording any conversation. The Converge+ Scan app includes a prompt to help facilitate this.
You can view all your scans on your Converge+ Scan homepage to review and edit notes or contact information. The data is sent to your Converge+ Insights dashboard, where it’s aggregated with notes and recordings.
No. Leads remain visible only within the scanner that captured them. However, all scanned leads are aggregated in the Insights dashboard for reporting and exporting.
Company admins cannot view activity within an individual scan license. Once leads sync to Insights, the company admin can review all aggregated data in the dashboard.
Some information, such as notes and additional contact details, can be edited after scanning. Attendee contact details, provided during registration, can only be updated by the attendee. Leads cannot be deleted after scanning.
The lead will appear twice in the Converge+ Scan app, but it will only appear once in Insights.
Offline scans are labeled “Saved to device” until they sync. A banner at the top of the app shows how many leads still need to be synced and provides instructions to connect to the internet.
Yes. You will be able to send follow-up emails directly through the Converge+ Scan app when you click on the lead. You can customize these emails during the setup process.
Yes, you can attach files and edit the auto-generated emails before sending.
You’ll get access to the Converge+ Scan app on January 17, 2027.
Lead capture remains available for 24 hours after the event ends. After that, you can no longer scan new leads or add lead data.
You will still have access to view your existing leads in the Converge+ Scan app for 4 weeks after the event. We recommend using the Converge+ Insights dashboard to review, filter, and export your leads.
Visit the Converge+ Support Desk onsite for assistance with setup, access, scanning, or lead retrieval.
INSIGHTS & EXPORT
View, Export, and Analyze Your Leads.
On day one of the exhibit hall, the company admin will receive an email with your Insights dashboard access from The NGA Show Converge+ with the subject line: “Your NGA Show Converge+ Insights Dashboard Is Ready”.
You’ll have access for 30 days after the event closes with Insights Basic.
Upgrade your Insights experience with audience segmentation, Ideal Customer Profile (ICP) matching, engagement analytics, and enhanced reporting. Contact NGA_es@clarionevents.com to learn more about available upgrade options.
Check your spam folder first for an email from [Event Name] Converge+ with the subject line: “Your NGA Show Converge+ Insights Dashboard Is Ready”
If unable to locate, contact NGA_es@clarionevents.com to assist.
Converge+ Insights Basic gives you access to your event leads in one centralized dashboard. View lead details, review information captured through Converge+ Scan, apply basic filters, and export your lead data for follow-up.
Looking for deeper insights? Upgraded Insights plans include features like Ideal Customer Profile (ICP) matching, custom audience segmentation, engagement analytics, and enhanced reporting. Contact NGA_es@clarionevents.com if you’re interested in learning more about upgrades.
You’ll receive lead details including contact info, job title, company name and address, email address, conversation notes, and lead scoring—all accessible in the Converge+ Insights dashboard for 30 days post-event
Yes. You can download your leads as a CSV file from your Converge+ Insights dashboard.
No. Currently, follow-up emails can only be sent through the Converge+ Scan app. However, you can export your leads and send your own emails.
Please reach out to
NGA_es@clarionevents.com for assistance
Data security is our top priority. All badge scans are encrypted, and our system prevents unauthorized third-party access. Converge+ is GDPR-compliant and follows industry best practices for data privacy. Data stays secure from capture to dashboard upload.
Still have questions?
Contact your Exhibitor Services Team at NGA_es@clarionevents.com or check out our Success Guide