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Sessions

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9:00 AM
  1. Summit 212-215
    75 mins
    Roundtable discussions at the NGA Show will provide retailers a valuable platform to connect with peers and industry experts in focused, small-group settings. Each roundtable will dive into topics spe ...
10:00 AM
  1. Forum 118-119, Forum 120-122, Forum 123-125
    120 mins
    • Sustainability
    • Shrink
    This competition invites participants to tackle real-world sustainability challenges faced by Clark’s Market, an 11-store independent in the Rocky Mountain region. As the company seeks to minimize its ...
2:00 PM
  1. Forum 118-119, Forum 120-122, Forum 123-125
    120 mins
    • Sustainability
    • Shrink
    This competition invites students to tackle real-world sustainability challenges faced by Clark's Markets, an 11-store independent in the Rocky Mountain region.  As the company seeks to minimize its e ...
2:15 PM
  1. Alliance 301-304, 321
    120 mins
    • Shrink
    • Operations
    • Benchmarks
4:30 PM
  1. Academy 407-414, 420,421
    90 mins
    • Innovation
    • Leadership Development
    Admiral William H. McRaven is a retired U.S. Navy Four-Star admiral and the former Chancellor of the University of Texas System. During his time in the military, he commanded special operations forces ...
7:00 AM
  1. Academy 407-414, 420,421
    45 mins
    • Innovation
    • Store Design
    • Marketing
    • Merchandising
    Gain insight into the inspirations and bold moves fueling transformation in the grocery industry as leaders embrace innovation to elevate the customer experience. This session will explore cutting-edg ...
8:00 AM
  1. Forum 114-117
    45 mins
    • AI
    • Price Optimization
    Explore how retailers can leverage AI-driven solutions to optimize pricing strategies in real time. With fluctuating costs, changing consumer demand, and increased competition, maintaining the right p ...
  2. Forum 120-122
    45 mins
    • Associate development
    • Recruitment
    • Retention
    This session addresses the growing impact of the gig economy on the grocery industry and how businesses can adapt their recruitment strategies to attract and retain store associates. As more workers s ...
  3. Summit 212-215
    45 mins
    • Omnichannel marketing
    • Retail Media Networks
    Learn more about the opportunities provided by retail media networks in the grocery industry and how they are transforming the revenue landscape. As digital platforms and e-commerce continue to evolve ...
  4. Summit 217-220
    45 mins
    • AI
    Hear how grocers are leveraging AI to gain fast, efficient insights into sales, profits, inventory, customer behavior, and emerging opportunities. By utilizing AI, decision-makers can ask a limitless ...
  5. Summit 209-211
    45 mins
    • Community relations
    • Local
    • Buying
  6. Forum 123-125
    45 mins
    • Inventory Management
    • Shrink
    • Operations
    Examine the role of operational excellence ole in reducing shrink within grocery retail environments. By optimizing processes, improving staff training, and ensuring tighter inventory control, retaile ...
  7. Forum 118-119
    45 mins
    • Community relations
    • Local
    • Merchandising
    • Operations
    Creative strategies for small rural grocery stores can significantly enhance customer attraction and sales. Insights shared will be applicable to smaller urban stores competing against larger retailer ...
  8. Summit 209-211
    45 mins
    • Consumer Trends
    • Innovation
    • Local
    • Deli
    • Fresh
    • Prepared Foods
    Discover the latest retail food trends, from bold global flavors to the growing demand for specialty cheese and curated experiences. This session will explore how emerging tastes are shaping shopper p ...
  9. 45 mins
    • Advertising
    • Marketing
    • Retail Media Networks
    Ready to dive into digital advertising but don’t know where to start? Think targeted display and television advertising are out of reach for independents? Looking for an advertising plan to help you c ...
9:00 AM
  1. Forum 114-117
    45 mins
    • Assortment
    • Category Management
    A well-optimized assortment strategy is critical. This panel will explore how assortment data can empower grocery retailers to refine their assortments, drive growth, and better serve their customers. ...
  2. Forum 118-119
    45 mins
    • Ethnic
    • Hispanic
    • Marketing
    • Merchandising
    Gain insights into two of the fastest growing global food types in the US - Mexican/Central & South American and Middle Eastern/Mediterranean.  Both cuisine types are experiencing significant YoY grow ...
  3. Forum 120-122
    45 mins
    • Associate development
    • Recruitment
    • Retention
    • Leadership Development
    • Training
    Attracting and retaining top talent is critical for success in the competitive grocery industry. This session will highlight effective strategies for fostering employee engagement, creating a positive ...
  4. Summit 217-220
    45 mins
    • Omnichannel marketing
    Dive into the grocery industry's transition from traditional print marketing to dynamic digital strategies, highlighting the opportunities and challenges involved. As consumers increasingly engage wit ...
  5. Summit 212-215
    45 mins
    • Omnichannel marketing
    • Collaboration
    • Retail Media Networks
    Retail media networks are transforming how brands connect with consumers, offering new revenue streams and enhancing customer engagement. In this session, industry experts will share strategies for bu ...
  6. Summit 209-211
    45 mins
    • Deli
    • Fresh
    • Prepared Foods
    In the competitive world of meals to go, smart merchandising and pricing strategies are key to driving sales and minimizing waste. This session highlights innovative tactics for promoting prepared foo ...
  7. Summit 221-222
    45 mins
    • Promotions
    • Price Optimization
    We’re entering an era of political and economic uncertainty. Today, shoppers are super-focused on value, with price becoming a deciding factor in their purchasing decisions. For independent grocers, n ...
10:00 AM
  1. Main Stage (Academy Ballroom)
    45 mins
    • Innovation
    • Associate development
    • Leadership Development
    In this forward-thinking session, we will explore the transformative power of next-generation leaders who are shaping the future of the industry as a whole. Through a dynamic panel discussion, young p ...
1:30 PM
  1. Discovery Theater (Summit Ballroom)
    30 mins
    • Compliance
    The grocery industry is facing a rapidly changing regulatory environment, especially when it comes to labor issues. This session will provide critical updates on evolving labor laws, including wage an ...
2:45 PM
  1. Insights Stage (Forum Ballroom)
    30 mins
    • Consumer Trends
    In today’s rapidly evolving market, consumer behavior around grocery spending continues to undergo significant changes. Increasing health consciousness, rise of online shopping, growing demand for sus ...
  2. Discovery Theater (Summit Ballroom)
    30 mins
    • Sustainability
    • Operations
    • Compliance
    Stay informed on the latest developments surrounding the AIM Act (2020) and its impact on the HFC transition. This session will provide attendees with up-to-date rulings, requirements, and actionable ...
4:00 PM
  1. Discovery Theater (Summit Ballroom)
    90 mins
    Invitation-only presentation of Exceptional Independents Awards.  Winners qualifications based on an independent or regional grocer’s investment in their stores or companies, commitment to supporting ...
7:30 AM
  1. Academy 407-414, 420,421
    90 mins
    • Advertising
    • CRM
    • Loyalty Marketing
    • Promotions
    • Promotions & Events
    • Marketing
    Join us for an insightful session where we delve into the standout entries from the 2024 Creative Choice Award winners! This session, brought to you by Kellanova and Unilever, is designed to explore a ...
9:00 AM
  1. Discovery Theater (Summit Ballroom)
    30 mins
    • Marketing
    • Merchandising
    In today’s market, consumers seek and expect access to product information at their fingertips. Discover how leading retailers and brands elevate the shopper experience with rich engaging product info ...
11:00 AM
  1. Discovery Theater (Summit Ballroom)
    30 mins
    • Innovation
    • Promotions & Events
    • Marketing
    • Merchandising
    • Operations
    • Technology
    Looking to effortlessly increase store revenue?  Consider teaming up with BHN, a global leader in the gift card industry.  By partnering with us, you'll have an experienced ally to assist you in captu ...
  2. Insights Stage (Forum Ballroom)
    30 mins
    • FSMA
    • Traceability
    • Operations
    • Compliance
    FSMA 204 is coming—are you prepared? Learn how to streamline your commissary operations, support your back-of-store teams, and create a continuous data flow with suppliers—all in time for the January ...
12:15 PM
  1. Discovery Theater (Summit Ballroom)
    30 mins
    • Sustainability
    • Center store
    • Store Design
    • Health & Wellness
    • Fresh
    • Operations
    • Technology
    Catch a glimpse of future talent-- University students will judge products and services showcased on the expo floor. The Best in the Show Award will be presented to the most deserving exhibitor on sta ...
1:00 PM
  1. Discovery Theater (Summit Ballroom)
    30 mins
    • Operations
     The NGA Government Relations team will update you on the opportunities and challenges the industry will face with the change in Congress and Administration. Hot topics for this year include tax refor ...
2:00 PM
  1. Summit 209-211
    105 mins
    • FSMA
    • Traceability
    • Operations
    • Compliance
    With deadlines for the U.S. Food and Drug Administration (U.S. FDA) Food Safety Modernization Act (FSMA) Rule 204 fast approaching, you might have started identifying some possible next steps to prepa ...
  2. Forum 123-125
    45 mins
    • Omnichannel marketing
    In today's fast-paced digital landscape, effectively managing ad spend is critical to achieving maximum ROI. This session will explore strategies for optimizing digital ad campaigns, targeting the rig ...
  3. Forum 123-125
    45 mins
    • Omnichannel marketing
    In today's fast-paced digital landscape, effectively managing ad spend is critical to achieving maximum ROI. This session will explore strategies for optimizing digital ad campaigns, targeting the rig ...
  4. Forum 120-122
    45 mins
    • Associate development
    • Recruitment
    • Retention
    • Leadership Development
    • Training
    Maintaining your legacy is one of the most significant and personal decisions a business owner will face. This session will be a real and raw conversation about the considerations of passing along a f ...
  5. Forum 114-117
    45 mins
    • E-commerce
    • Technology
    Review the essential best practices for building and maintaining successful e-commerce programs, including developing seamless digital platforms to meet growing consumer demand. Experts will discuss k ...
3:00 PM
  1. Forum 123-125
    45 mins
    • CRM
    • Loyalty Marketing
    • AI
    Discover how AI can revolutionize personalized marketing. As consumers increasingly expect tailored experiences, leveraging AI allows retailers to analyze shopper data and deliver targeted offers, pro ...
  2. Forum 123-125
    45 mins
    • Sustainability
    • Shrink
    • Operations
    Join industry experts to review USDA REAP (Rural Energy for America Program) and how it can benefit independent grocers. Numerous projects have been implemented to improve energy efficiency, reduce fo ...
  3. Summit 221-222
    45 mins
    • E-commerce
    The online grocery retail revolution has transformed the shopping experience in profound ways, presenting both challenges and opportunities for independent grocers. Join our all-star panel of eCommerc ...
4:00 PM
  1. Academy 407-414, 420,421
    60 mins
    • Associate development
    • Innovation
    • Leadership Development
    Join a rare conversation with legendary leaders of the grocery industry as they share their perspectives on what it takes to drive lasting success in an evolving market. This session will explore how ...

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