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    • Technology
10:30 AM
  1. Tech Innovation Summit
    Academy 415-417
    195 mins
    • CRM
    • Omnichannel marketing
    • AI
    • Technology
    This year's NGA Technology Innovation sessions will put the emphasis on accessibility and practicality, with a special emphasis on improving and empowering the customer experience. At a time when cons ...
    Roger Hancock
    Roger Hancock, CEO - Recall InfoLink
    Nicholas Bertram
    Nicholas Bertram, President & CEO - Flash Food
    Shekar Raman
    Shekar Raman, CEO/co-founder - Birdzi
    Parag Shah
    Parag Shah, Co-Founder & Chief Growth Officer - Think Blue
    Damien Katris
    Damien Katris, Global Omnichannel, Data & Analytics Director - TCC Global
    Shaun Londahl
    Shaun Londahl, President - King Retail Solutions
    Jenny Sachs
    Jenny Sachs, Senior Manager, Strategic Accounts North America - Vusion Group
    Sabrina Kieffer
    Sabrina Kieffer, President - Phood Solutions
    Nick Nicktaas
    Nick Nicktaas, General Manager, Local Independent Grocery - Instacart
    John Furton
    John Furton, President and COO - Sifter
    Kevin Coupe
    Kevin Coupe, Content Guy - MorningNewsBeat
    Michael Sansolo
    Michael Sansolo, Retail Food Industry Consultant - Sansolo Solutions
    Tom Furphy
    Tom Furphy, CEO - Consumer Equity Partners
    Kevin Kelley
    Kevin Kelley, Co-founding partner and principal - ShookKelley
    Katie Hotze
    Katie Hotze, Founder and CEO - GroceryShopii
9:00 AM
  1. Thriving Amid Change: Strategies for Maintaining Market Share
    Forum 123-125
    45 mins
    • Shrink
    • Operations
    • Technology
    • Benchmarks
    In a rapidly evolving marketplace, independent grocers face unique challenges in maintaining their market share. This session will explore key operational strategies, such as reducing shrink, enhancin ...
    Bob Graybill
    Bob Graybill, President & CEO - FMS Solutions

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