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Doug Madenberg

Doug Madenberg

Chief Listening Officer , The Feedback Group

Doug Madenberg is Chief Listening Officer of The Feedback Group and Executive Director of the Food Retail Alliance.  Since 1995, Doug has been providing supermarkets, food distributors, and industry associations across the United States with strategic research guidance. Doug was the first to work with grocers to measure experiential feedback through the Constant Customer Feedback™ program and an early pioneer in helping supermarket retailers measure their employee culture.  Doug is co-author of Feedback Rules! published by Brigantine Media as part of their popular Rules! series.

Earlier in his career, Doug was a manager in the retail practice of Deloitte Consulting.  He holds MBA and BS degrees from Cornell University in Marketing and Strategic Human Resources.

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