Exhibitor FAQs

Event Information

What are the 2025 Show Dates?

The 2025 Event will take place Sunday, February 23 – Tuesday, February 25

Where is the NGA Show taking place?

Caesar’s Forum Convention Center

What are the exhibit hours?

Monday, February 24 - 11:30 AM to 5:30 PM
Tuesday, February 25 - 9:00 AM to 2:00 PM

Will there be Wifi?

Complimentary Wifi will be provided in the exhibit hall to all attendees, however, we cannot guarantee uptime consistency throughout the duration of the event. We strongly recommend a dedicated internet connection if you intend to stream audio/video content or conduct live demonstrations/presentations within and around your exhibit.

Booth Space

What is included in my booth space?

Each 10' x 10' booth includes the following standard equipment:
Standard Booths:
- 8’ High Draped Backwall - Color: Blue
- 3’ High Draped Siderails – Color: Blue
Pavilion Booths:
- 8’ High Draped Backwall – Color: Black
- 3’ High Draped Siderails – Color: Black
The ballroom is carpeted in a multi-colored print.
NOTE: A floor covering is required if cooking will be taking place in the booth

Booth Guidelines/Rules & Regulations

Where can I find the booth rules & regulations?

You can find the booth guidelines here.

Booth Furnishings

Who is the General Service Contractor?

Shepard is the General Service Contractor for NGA 2025.
Click here to access the Shepard Exhibitor Manual
Exhibitor Customer Service: 404.720.8600

What is the discount deadline to order?

Shepard’s Discount Deadline is: February 3, 2025

Shipping

Advanced Warehouse – January 24 – February 14, 2025

Warehouse shipping address:
The NGA Show
(Exhibiting Company Name, Booth #)
C/O Shepard Exposition Services
5845 Wynn Rd, Suites A, B, C, D
Las Vegas, NV 89118

Show site shipping address:
The NGA Show
(Exhibiting Company Name, Booth #)
C/O Shepard Exposition Services
Caesars Forum
3911 Koval Lane
Las Vegas, NV 89109

Shepard will receive shipments at the exhibit facility beginning February 23, 2025.

Material Handling

What is material handling/drayage?

The term "drayage" is the moving of exhibit materials from one location to another. Whether you ship to Freeman's advance warehouse or directly to show site, your materials still need to get to your booth location. Drayage services include the accepting of your material either at the warehouse or at show site, delivery to your booth, storage of empty containers during the show, returning empty containers at the close of the show, picking up your packaged materials, returning them to the dock, and loading on the carrier of your choice.

Registration

How many badges are included with my booth space?

10x10 = 3 Free Exhibitor Badges

10x20 = 5 Free Exhibitor Badges

20x20 = 6 Free Exhibitor Badges

20x30 = 8 Free Exhibitor Badges

20x40 = 10 Free Exhibitor Badges

What days / times can I pick up my badges?

February 23, 2025 - 8:00 AM - 7:00 PM
February 24, 2025 - 6:30 AM - 7:00 PM
February 25, 2025 - 7:00 AM - 4:00 PM

Where can I register for badges?

You can register for badges by logging into your Exhibitor Hub and clicking on the tile titled “Exhibitor Registration”.

How much is an additional exhibitor badge?

Exhibitors pay $500 per badge over their allotment

What does my exhibitor badge allow access to?

The exhibitor badge provides access to all show events, which includes sessions and workshops, keynote address, opening reception, creative choice breakfast, general sessions, and closing party. The exhibitor badge also provides exhibit hall access during set up and prior to the show floor opening each day.

Food Sampling Onsite

If you are planning to hand out food samples, please fill out the form below. A food and/or beverage sample size are defined as a portion of 2oz. or less.

SAMPLING FAQ

Move-in Hours

General Exhibitor move-in

Saturday, February 22, 2025

Sunday, February 23, 2025

Monday, February 24, 2025

1:00 PM - 5:00 PM

8:00 AM - 5:00 PM

7:00 AM - 9:00 AM

Early move-in for 20' x 20' or larger or by appointment only

Booth Freight

Freight sent to the advance warehouse will be delivered to booths prior to the start of exhibitor move-in on Sunday. Freight sent directly to the show site will be unloaded and delivered as dock space allows.

Time Saving Tip: Ship to the advance warehouse as that freight is delivered earliest.

How late past set-up hours can I stay in the hall? Am I allowed to leave and come back in after hours?

Yes, you can remain in the hall up until 10:00 pm to finish set up.

Once official set-up hours end at 5:00 pm you will be allowed to stay and continue setting up, however, if you leave the exhibit hall you will not be permitted to reenter that evening.

Time Saving Tip: Please make sure all your products and freight are in your booth and ready for set-up

Is it better to use advance shipments or direct (to show site) shipments?

Time & Money Saving Tip: In general, it is best to ship your materials to the “advance shipment” address. The charge for this may be slightly higher than shipping direct to the show site but the benefit far outweighs the cost. You can (and should) confirm that we have received your materials well in advance of the show installation; if there is a problem it can then be solved prior to the show. When shipping direct, if there is a problem there is seldom time to resolve the problem prior to the show opening. Another advantage to advance shipments is that your materials will be in your booth when you arrive and you can begin installation immediately, thus saving you time and frustration at the show site.

Are balloons allowed in the venue?

Balloon Policy for Caesar’s Forum

Caesars does not allow foil or mylar balloons of any kind in the facility. Standard rubber balloons with oxygen or helium are permitted in the building but must be anchored in some way. Cleaning fees may apply for loose balloons that float up to the ceiling.

How do I book my hotel room?

We've partnered with Connections Housing for the best hotel rates at conveniently located properties, including Harrah's and Caesar's Palace. Click here to book your hotel room.

Housing Warning:

Unauthorized Housing Companies Contacting Exhibitors & Attendees

It has come to our attention that unauthorized housing companies may contact The NGA Show exhibitors and attendees via email and phone and in general, misrepresenting themselves as an official housing vendor for The NGA Show 2025.

The only official housing company for The NGA Show 2025 is Connections Housing. All other companies do not have any affiliation with The NGA Show. We highly caution you from engaging unauthorized companies because if/when issues arise, the NGA Show management does not have the ability to provide assistance in solving them.

Please report any unauthorized housing and travel solicitations to nga_es@clarionevents.com.

How do I invite my customers to the event?

Quickly and easily invite individual prospects and customers to join you at The NGA Show 2025. Your customer invitation link will provide them with a FREE Expo Only pass or a $225 discount on any Full Conference Pass. For more details, click here.